This problem first appeared mid 2011 and we started seeing a number of drives that were slow to initialise and again when attempts were made to read data the drive would either be incredibly slow or would hang the computer, on computers where affected drives were the main drive, the computer would not even start. Many people and other DR companies were misinterpreting this problem as weak heads or failed media.

We started our research by buying a number of faulty hard disks and closely examining the firmware zone. We found that in drives with this problem one of the firmware modules contained a lot more data than on good working drives.

We set about examining this problem more closely and found upon resetting the module to default values full access to the data was achieved and the drive was basically repaired but still with some bad sectors.

We can now recover from slow responding drive or drives that are slow to start up.

You can contact us for data recovery of your Western Digital hard disk or view more information about our hard disk recovery services.

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Slow responding drive